I’m Gabe Tessaro, owner of Tessaro Solutions. After a 33-year career with Xerox, I began helping businesses strengthen their service operations and develop their leaders.

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A conversation with a business owner about coaching their service manager became an ongoing working relationship. It also showed me how useful that experience could be to other organizations.

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I have worked as a field technician, subject matter expert, field operation supervisor, and field service manager. I understand both the customer-facing work and the decisions that support it.

My focus is practical: help people do their best work, give managers the support to lead, and build an operation that serves customers well.