Experience at work
Hands-on fractional service management, operations improvement, and leadership coaching. I work alongside owners, managers, and teams to turn daily service challenges into clear priorities and practical action.
Fractional Service Management
Experienced leadership on an agreed part-time basis.
Operations Improvement
Clear priorities, useful measures, and practical process changes.
Leadership Coaching
A sounding board for managers and emerging leaders.
Team Development
Stronger communication, accountability, and follow-through.
aBOUT mE
Experienced Service Manager with a demonstrated history of working in the copier/MFD industry. Skilled in Team Building, People Management, Account Management, Leadership, Mentorship, Coaching.
Over 33 years experience with Xerox Corporation as a Field Service Manager, Field Operation Supervisor, Subject Matter Expert and Field Break Fix Technician.
Clients I have helped
